Calls to the Lagos Lifeline
Calls to the helpline are confidential. Counsellors record details of the contact for clinical and quality purposes. We only take further action, including contacting emergency services, where there is an immediate risk to your safety or someone else's.
Information you give us through this website
If you complete a form on this site — contact, newsletter, partnership or provider registration — we collect what you enter and use it only to respond to that enquiry or provide that service. We do not sell your information or pass it to third parties for marketing.
The mental health screening
The screening questionnaire is hosted by a third-party form provider. Your responses are used to generate your results and any follow-up we send you. The screening is not a diagnosis and is not recorded in any clinical file.
Analytics
We collect anonymised information about how the site is used — pages viewed, approximate location, device type — to understand what people need and improve the site. This does not identify you.
Your rights
You can ask what information we hold about you, ask us to correct it, or ask us to delete it. Email help@lagosmind.org.